When you are through changing, you’re through. This maxi applies to every area of Hicron’s activity. There are both need and place in our structure to comprehensively approach the subjects of employee training and development. Anna Pelz, previously working in Application Management Services, took a newly designed position of HR Project Lead. This position focuses on two […]

The KPMG Poland report “CX, the main goal of business transformation” 2020 shows that there is a very strong relationship between Customer Experience and Employee Experience. The report proves that market leaders perform well in both of these areas. Are the current trends reflected in the SAP portfolio? Customer engagement – In the world of B2B […]

Can you make millions on one button? The growing popularity of User Experience concept and stories of successes in this area say: yes. Forbes also proves that UX methods are effective. According to the magazine, customers that accumulate positive experiences in contact with a brand are ready to spend even 140% more, compared to customers […]

On average, 24% of employees are very satisfied with their work. As many as 58% of Poles are usually satisfied with it. HR departments are working on that, supported not only by research but also by modern technologies, such as SAP SuccessFactors. What did they manage to determine? What innovative trends do they follow? Commitment […]