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AAB: SAP DBM (Dealer Business Management) implementation
Abdullah Abdulghani & Bros. Co. W.L.L. is one of the largest independent distributors of Toyota and Lexus vehicles in the world. Due to its large scale of operation, the company decided to implement SAP DBM (Dealer Business Management) which together with SAP ERP was to support the most important processes in the automotive industry. As a result, AAB is now able to use all the system’s functionalities in real time; using just one integrated platform. Also, time to perform customer service has been significantly shortened; before the implementation it was about 1h 20mins, now it…
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