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Information clause

Chat

You can contact the Personal Data Controller at the following address: Hicron sp. z o.o., ul. Gwiaździsta 62, 53-413 Wrocław, phone: (+48) 717 760 300, e-mail: [email protected]

Hicron has appointed the Data Protection Officer (DPO) who can be contacted in all matters related to privacy protection and the rights exercised in respect of your personal data. You can contact the DPO by e-mail at: [email protected] or by phone: 713 001 452.

 

Purposes and legal grounds for personal data processing:

  • communication via the messenger at Hicron’s website (“chat”);
  • archiving to verify quality of chat-related services provided at Hicron’s website and for training purposes.
  • legitimate interests of the Personal Data Controller, such as: defence against, determination and enforcement of claims related to the correspondence between you and the Personal Data Controller via chat (Article 6 (1) (f) of the General Data Protection Regulation (GDPR)).

 

Recipients of personal data and transfer of personal data to third countries:

Internal:

Personal data will be disclosed to individuals who perform official duties related to personal data processing (individuals authorised by the Personal Data Controller).

External:

Your personal data may be disclosed to entities providing services to the Personal Data Controller that support their main business, such as: marketing services, office support, consulting and auditing services, operation and maintenance of IT infrastructure as well as other services related to the scope of chat at the website.

Transfer of data outside the European Economic Area (EEA):

Personal data will be transferred outside the European Economic Area only to the extent necessary to entities providing IT services for the Personal Data Controller in connection with contacting Hicron through the chat available at Hicron’s website. In this respect, data will be transferred to countries that ensure an adequate protection level, and based on standard contractual clauses (personal data protection) approved by the European Commission in other cases.

 

Personal data retention period:

Your personal data will be retained for the following period:

  • during and after the chat for a period needed to respond to queries/messages, if necessary;
  • a period of 12 months to verify quality of chat-related services provided at Hicron’s website and for training purposes;
  • a period justified with defence, determination and enforcement of claims.

 

Rights related to the processing of your personal data:

As you have contacted us using the chat available at the website and sent us personal data, you have the following rights:

  • the right to access to your personal data;
  • the right to rectify your personal data;
  • the right to its removal or the restriction of its processing (with the exception of situations in which personal data will be necessary to fulfil legal obligations incumbent on the Personal Data Controller, such as investigation, determination of or defence against claims);
  • the right to copy your personal data.

Furthermore, you have the right to lodge an objection to the Personal Data Controller against the processing of your personal data. You may exercise this right with respect to personal data processed on the grounds of legitimate interests of the Personal Data Controller, with the exception of processing them for the purpose of determination, investigation of or defence against claims.

You have the right to lodge a complaint with the supervisory authority, i.e., the President of the Office for Personal Data Protection in Warsaw, at the following address: ul. Stawki 2, 00-193 Warsaw (full contact details are provided at www.uodo.gov.pl in the contact tab).

The need to provide personal data:

Data provision is voluntary.

Automated decision-making and profiling:

Your personal data will not be used for automated decision-making and profiling.

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+48 71 77 60 300
+48 71 77 60 333

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