Obtaining certificates such as ISO 9001 (quality management), ISO 14001 (environmental management) or ISO 27001 (information security) is now not only a formal requirement, but also confirmation of high management standards. However, it demands well-documented and optimised processes. To ensure this, it is worth using SAP Signavio – a tool for modelling, analysing and improving business processes in accordance with ISO requirements.
Preparation for ISO – SAP Signavio for process mapping
In order to prepare well for ISO certification, it is essential to ensure full transparency of activities within the organisation. This becomes easier with SAP Signavio. The tool not only allows you to create business process maps in the BPMN standard, but also to document the relationships between processes, departments and systems. The solution also makes it possible to quickly find the process owners responsible for their realisation.
Ensuring consistent process documentation is an important step prior to ISO. SAP Signavio facilitates the preparation of documents in such a way that they can be easily shared with auditors.
SAP Signavio – ISO compliance analysis
In order to obtain ISO certification, a number of clearly defined criteria must be met. SAP Signavio proves useful in this case as well. It facilitates the assignment of ISO requirements to specific processes. The tool also allows you to compare current practices with the required standard and quickly identify gaps and areas for improvement.
Thanks to SAP Signavio, ISO compliance analysis is quick and efficient. The tool enables companies to assess discrepancies between the required standard and the current situation, and then plan and implement the necessary corrective actions.
Preparing processes for ISO – SAP Signavio as an effective way to standardise operations
Applying for ISO certification requires prior organisation of operations. To make this task easier, it is worth using SAP Signavio. This solution enables the modelling of target processes for compliance with ISO requirements, comparison of their versions, and implementation of specific standards through the use of unified procedures and roles. This makes it easier to comply with auditors’ requirements and improves the company’s operational efficiency.
However, streamlined processes and properly prepared documentation are not everything when it comes to getting ready for ISO. SAP Signavio also supports organisations in collecting evidence of continuous improvement. The system enables real-time process monitoring, data collection on the effectiveness of operations, analysis of deviations from accepted standards, and initiation of corrective actions.
ISO certification – SAP Signavio usability
Proper preparation of documentation and evidence of continuous improvement is undoubtedly the biggest challenge in ISO certification. To make this task easier, SAP Signavio can be used as a process repository. During the audit, this tool can become a place where the necessary documentation is collected. This way, employees gain quick access to the necessary procedures and instructions, and auditors gain a clear picture of the organisation. Thanks to the system recording all changes occurring in the processes, demonstrating continuous development and effective supervision is no longer a problem.
It is time to give a few examples of the use of SAP Signavio. ISO 9001, relating to customer complaint handling, will be the first of these. In this case, the system allows for clear definition of process steps, assignment of roles and determination of quality indicators. In ISO 27001, SAP Signavio makes it possible to document responses in the security incident management process, assign responsibilities and monitor response times. For ISO 14001, the solution provides the ability to track environmental indicators and report in accordance with the standard.
In summary, SAP Signavio supports companies at every stage of their preparation for ISO certification. From mapping, through compliance analysis and improvement, to the audit itself.
