SAP support provided by Hicron
Our goal is to ensure the smooth continuity of your business. We make sure that your critical SAP processes are available to you at all times. We are proactive, eliminating the risk of downtime before the users can be affected by any negative consequences.
In case of a malfunction, we pledge to fix it or find a workaround within the time frame strictly defined by the SLA. For critical system functions it can be as short as 4 hours!
We employ a wide range of state-of-the-art tools to support the continuity of your business. From a proprietary Hicron System Monitoring Tool that provides 24/7 system monitoring to our own ticketing system – Hicron is ready to look after your system.
We take care of the reliable operation of your SAP solutions, advise changes and introduce improvements to help you use the system even more comprehensively.