New Leaders at Hicron: A Strategic Conversation About the Future and Values

Developing an organization requires continuous effort – not only in the area of new technologies, but above all in investing in people who set the direction for change and understand the scale of market challenges. At Hicron, we focus on quality, partnership, and continuous growth. Our values translate into tangible actions and long-term relationships. We are now strengthening these foundations by appointing two new leaders to strategic positions. Today, we are joined by Arkadiusz Jamski, Alliance Manager at Hicron, and Bartek Zawisza, Project Quality & Governance Director at Hicron, to discuss how their roles shape the direction of our organization’s development.

A New Direction: Implementation Advisory Services

Hicron: Bartek, your arrival at Hicron coincided with the launch of a new implementation advisory service. Could you explain what this service involves and what it changes for our clients?

Bartek Zawisza: The role of Project Quality & Governance at Hicron encompasses two key areas. On the one hand, it focuses on continuously improving the quality of delivered projects. On the other, it provides our clients with structured support in transformation projects that can be demanding in terms of both technology and organization. The implementation advisory service allows Hicron to go beyond the standard role of a technology solutions provider and become a strategic partner, not only helping our clients select the optimal ERP solutions, but also supporting them at every stage of the transformation process. This support extends beyond traditional implementation – we develop the transformation strategy based on SAP solutions, help determine the optimal implementation model and scope, and offer advice on selecting the right partners for this journey. Drawing on our experience from numerous transformation projects delivered across different countries and industries, we also guide organizations in preparing for the challenges such initiatives entail.

For our clients, this service means working with a trusted advisor who not only understands the technology, but is also well-versed in project methodologies and change management. We offer competencies developed over years of delivering projects of varying complexity and scale, while placing strong emphasis on understanding the client’s organizational culture and project management maturity. Our ambition is not only to ensure a strong start but also to support clients throughout every phase of the project by mitigating risks and strengthening governance processes. This is made possible by the team of experienced experts I have the privilege of working with. I have already collaborated with many of them during my professional career, which gives me the confidence that I am in a place where I can not only contribute my expertise, but also continue to grow in an atmosphere of partnership.

Partnership as the Foundation of New Strategies

Hicron: Arek, you have taken on the role of Alliance Manager – a completely new position at Hicron. What challenges and opportunities does this role bring, and why was it created at this particular moment?

Arkadiusz Jamski: This is indeed a pivotal moment for the company. The Alliance Manager role was created to strengthen the management and development of partnerships – both domestic and international. Partnership has always been part of Hicron’s DNA. Now the time has come to further professionalize and structure our cooperation with partners.

Today, SAP partnerships require flawless organization and full operational readiness. Competition is intense and expectations continue to rise. My role is to build coherent and effective collaboration models – both for existing partners and the acquisition of new ones. I bring extensive knowledge of SAP procedures, gained over years of managing SAP partners in Poland and the CEE region, which involved overseeing business and operational aspects of the partner channel. This experience has equipped me with a strong understanding of market requirements and the ability to prepare teams to conduct effective negotiations and maintain high partnership standards. At Hicron, we are well positioned to establish as many international partnerships as possible, particularly among companies with 100% Polish capital. This provides us with a solid foundation that I look forward to developing further together with the team.

Collaboration and Dialogue Within Hicron

Hicron: Bartek, you emphasize the importance of internal collaboration. How do you leverage your experience to strengthen Hicron’s teams and enhance organizational effectiveness?

International Ambitions and Challenges: Progress in Action

Hicron: Arek, how does your extensive international experience, particularly with SAP, support Hicron in achieving its strategic objectives?

Arkadiusz Jamski: Operating in international markets requires not only knowledge of procedures, but also excellent team preparation and flexibility in decision-making. We have earned SAP’s trust in regions where obtaining partnership status has become increasingly demanding, requiring the fulfillment of numerous detailed criteria, flawless organization, and a clear development strategy. I prepared Hicron’s teams for international partnership discussions and relationship-building efforts. As a result, we secured the support of several foreign SAP representatives during the partner status application process and are currently progressing through these partnership procedures.

Hicron’s ambitions are high: we aim not only to achieve a leading position in the number of international SAP partnerships, but to continuously strengthen it. For us, progress means staying consistently ahead of the competition, responding swiftly to market changes, and systematically achieving our development objectives.

Hicron: Bartek, Arek highlighted the importance of preparing the teams and paying attention to detail when dealing with SAP. How do your activities support Hicron in establishing these strategic partnerships?

Bartek Zawisza: My focus is on managing the formal aspects of partnerships. Cooperation with SAP requires strict compliance with regulations, agreements, and certification requirements, as well as the continuous development of team competencies. Neglecting these areas could limit our cooperation or even jeopardize our partnership status. My objective is to mitigate such risks by ensuring that the organization is fully prepared to execute processes in line with SAP regulations and maintain the highest quality standards. Drawing on my experience, I support the organization in sustaining compliance and properly preparing our teams, enabling us to build stable relationships with SAP and other partners while strengthening our market position.

A Fresh Perspective: A Culture of Appreciation and Continuous Growth

Hicron: You both joined Hicron relatively recently. How do you perceive its organizational culture as newcomers?

Bartek Zawisza: One of the most striking aspects for me has been the atmosphere of appreciation and mutual recognition across all levels of the company. The management team consistently emphasizes the importance of employee engagement and teamwork. These are not empty declarations, but values genuinely translated into action and reflected every day in the way we communicate and understand the needs of both our clients and our teams.

A Trusted Advisor and Strategic Partner

Hicron: To conclude, what would you like our clients and partners to take away from this conversation?

Bartek Zawisza: The most important message is that we listen to our clients and develop Hicron’s offering and structure based on their actual needs. Our strategic decisions, including personnel changes, are always based on market observation and partner expectations. The introduction of new roles is not simply reorganization; it is evolution that delivers tangible value, security, and the highest level of advisory support.

Arkadiusz Jamski: I agree. Our ambition is to be not only a reliable provider, but above all a trusted advisor and strategic partner – a company that supports growth at every stage and anticipates market changes. Joining Hicron provides the opportunity to act in line with these values and to have a real impact on the success of both our clients and the company as a whole.

Strengthening the Foundations for Growth

The addition of Arkadiusz Jamski and Bartek Zawisza to the Hicron team marks an important step in the company’s continued development. Their experience in partnership management, complex project delivery, and building long-term business relationships strengthens our capabilities in a rapidly evolving market. Thanks to their expertise and commitment, Hicron can support clients even more effectively in achieving ambitious goals – offering not only top-quality services, but also strategic guidance and partnership based on trust. Together, we are shaping a future in which the passion of our experts, the professionalism built over years of experience, and collaboration grounded in a deep understanding of our clients’ unique needs form the foundation of their success.