Due to the fact that ERP, CRM and other systems store huge amounts of operational data, manual analysis proves to be extremely time-consuming and prone to errors. To avoid this, it is worth using SAP Signavio Process Intelligence – a mining-class tool that allows companies to see how their processes actually work, identify bottlenecks and make data-driven decisions.
What is SAP Signavio Process Intelligence?
So how can SAP Signavio Process Intelligence be defined? According to the producer’s description, it is a ‘collaborative process mining solution’. Its purpose is to unlock the potential hidden in process data and customer experiences. The tool supports organisations in data acquisition and management, providing detailed insight and facilitating improvements in the functioning of departments and systems.
SAP Signavio Process Intelligence allows you to combine data from different systems (ERP, CRM, system logs, customer experience tools) and then transform it into transparent and measurable information. The system not only maps actual processes, but also identifies patterns, bottlenecks and sources of delays using process analysis and artificial intelligence.
SAP Signavio Process Intelligence – for workflow optimisation and more
The benefits of implementing this solution are numerous. Combining process mining with real-time data analysis not only enables the identification of bottlenecks, but also improves user experience and optimises workflows. Process mining is an analytical technique that involves creating a real-time picture of a process based on process logs. Its use allows for quick identification of causes of poor performance, detection of compliance violations, and monitoring of efficiency. Process mining also provides insight into operations without the need for expensive analytical projects.
With ready-made accelerators for numerous processes and systems, SAP Signavio Process Intelligence significantly speeds up project initiation, saving time. These include predefined data transformation templates, dashboards and key performance indicators prepared for typical processes.

SAP Signavio Process Intelligence and its capabilities
SAP Signavio Process Intelligence enables precise visualisation of process flows. It creates variants based on event logs, showing the most common paths and discrepancies. This makes it easy to identify long cycle times or compliance violations.
The tool not only allows for precise mapping of processes, but also for advanced data management. After connecting data sources, companies can use ready-made transformation templates that automate data preparation and metric construction. Users have intuitive dashboards at their disposal. Additionally, the SIGNAL query language allows you to create your own measures and analyses.
SAP Signavio Process Intelligence offers both simple self-service functions and advanced analytical capabilities. System users can perform comprehensive analyses, document best practices, and integrate results with other tools.
SAP Signavio Process Intelligence and its role in the digital transformation of a company
There is no doubt that SAP Signavio Process Intelligence is much more than just another reporting platform. It is an intelligent tool that combines process mining, AI, customer experience analytics and automation. It allows you to easily extract data from various sources and quickly transform it into clear, measurable insights. With ready-made accelerators and integration with other applications, the solution enables companies to efficiently start process analysis and focus on the areas that bring the greatest return.
For companies already using SAP, Signavio Process Intelligence is a natural extension of their ecosystem. It enables continuous monitoring of processes and adaptation to changing market requirements. It also promotes the development of a data-driven and collaborative culture. With further innovations in the field of AI, this tool will play an increasingly important role in the digital transformation of companies and in achieving operational excellence.