SAP software for telecommunication

SAP software for telecommunication

The telecommunications sector – in times of change

Technological changes are happening very quickly these days. To achieve market success and remain competitive, telecommunications companies must constantly adapt to dynamic market conditions while remaining open to innovation. Investing in new IT solutions is an increasingly popular way to meet current challenges. It not only increases efficiency and streamlines business processes, but also supports the sustainable development of organizations.

Advanced technology – adapting to change

The rapid pace of technological change is forcing telecommunications companies to constantly adapt. This requires large investments in infrastructure, advanced equipment, and research. However, these investments pay off for the organizations with the ability to generate and analyze reports at every level of marketing, sales, and project profitability study.

In addition, implementing new technologies can be challenging. Many companies choose to seek assistance in implementing advanced tools and integrating them with existing systems. Adapting innovative solutions to changing regulations and industry standards can also prove difficult.

Telecommunications industry and effective talent management

Finding employees with the up-to-date technical knowledge and skills needed to support advanced solutions is another problem faced by companies in the telecommunications industry. They are forced to compete for talent. Success in recruiting skilled workers does not mean the end of all problems. In order to maintain business continuity and the ability to innovate, it is essential to address low employee retention and try to keep talent within the company.

The lack of employees with the right skills limits the company’s ability to respond to change and often hinders its development. Effective talent management is a way to increase employee retention and enable team members to grow professionally within the organization.

Legal regulations for telecommunications

Political, economic, and social changes bring new priorities and challenges. In today’s world of global conflict, cybercrime, and market turbulence, there is a need for legislation to improve network security and supply chain control. A variety of regulations impact the way telecommunications companies do business. Regulatory norms can also act as a brake on innovation, limiting experimentation with new business models. For international companies, entering a new market is complicated by the need to comply with local regulations.

Financial challenges in the telecommunications industry

Modern technological solutions can also facilitate the planning of new investments, such as the construction of facilities, masts, and antennas and their advantageous location, as well as the management of these properties, including maintenance, repairs, and renovations. With a large number of facilities, automated planning of these activities not only saves time, but also ensures their regular performance and trouble-free operation.

The telecommunications industry is highly competitive, which is why it is so important to constantly monitor and analyze the pricing policies of other companies in order to make strategic decisions based on the data collected. This is particularly important in a diversified market where sales are still made both in showrooms and online. Telecom companies also have hundreds of customers and thousands of invoices that consume huge resources to generate each month, which is why finding an efficient invoicing system is so important.

SAP software for telecommunication – business process integration

To meet market challenges, it is necessary to transform the IT infrastructure, administrative procedures, and internal processes within an organization. SAP S/4HANA Cloud software used in telecom industry enables companies to integrate these areas and increase operational efficiency. Implementing a ready-to-run ERP system in the cloud allows you to respond more quickly to changes and anticipate trends. Leveraging advanced solutions such as machine learning, AI, and 5G represents an open path to new business models and the beginning of a journey toward an intelligent enterprise.

SAP S/4HANA Public Cloud
SAP S/4 HANA Private Cloud

SAP S/4HANA Cloud – easy access to industry best practices

The SAP S/4HANA Cloud solution provides the ability to automate business processes across the enterprise and access a rich set of capabilities, including user-friendly interfaces and intelligent connectivity.

SAP S/4HANA Cloud – software for telecommunication companies

Growing pressure on margins is driving changes for telecommunications companies, such as focusing on customer experience and implementing new business models. SAP S/4HANA Cloud software used in telecommunication helps them do this by building lasting relationships with customers, increasing customer engagement, and delivering services tailored to their individual needs. With SAP software for telecommunication, you can tailor your customer acquisition and retention strategy with real-time insight into customer preferences and the value chain.

Streamlining business processes helps improve customer experience. Centralizing data and being able to analyze it in detail makes it easier to make key decisions, better predict market changes, and identify areas for improvement. This means not only better customer experience, but also more effective complaint management.

Software for telecommunication companies – innovation and development

Automation and AI-based solutions help telecommunications companies meet market demands and manage business processes. By improving the efficiency of their operations, they can accelerate and maximize the return on their network investments and increase the flexibility of their supply chains. Integrating the activities of different departments in an organization and improving communication between them promotes more efficient planning, improves productivity, and creates space for innovation. SAP provides access to real-time data, enabling quick response to disruptions or changing trends.

SAP S/4HANA Cloud – software for telecommunication

Adapting to global requirements to reduce waste and limit carbon footprints becomes easier with SAP S/4HANA Cloud. The tool helps reduce energy costs and optimize its consumption. Advanced analytical features make it easy to monitor resource utilization and greenhouse gas emissions. SAP allows you to easily manage energy efficiency and identify areas for improvement. Efficient supply chain management helps optimize logistics processes, reducing waste generation and CO2 emissions.

SAP software for telecommunication – new level of performance

SAP S/4HANA Cloud enables comprehensive lifecycle management of telecom products, from design to production, distribution, and after-sales service. The system also facilitates the coordination of product innovation processes, enabling telecommunications companies to monitor the development stages of new products. Database centralization provides a comprehensive view of all areas of the business, improving operational control and facilitating business decisions.

SAP software used in telecom industry also helps save time and resources. Automation frees employees from routine tasks and allows them to focus on strategic activities. This helps increase efficiency in all areas of a telecommunications company’s operations.

SAP software used in telecommunication – for high employee retention

SAP also facilitates talent management within a company through effective development planning, performance monitoring, and the ability to personalize career paths. The system allows you to identify potential leaders in telecom companies and set goals for the future based on the individual needs and aspirations of employees. This approach helps increase employee engagement and motivation, thereby improving retention. Automating HR processes streamlines hiring, training planning, and employee assessment, reducing the risk of errors. Advanced analytics tools, in turn, enable better workforce decisions.

SAP S/4HANA Cloud – intelligent connectivity

Implementing SAP for telecommunications means accelerating innovation and moving toward a smarter enterprise. IoT solutions enable device monitoring, telemetry data analysis, and connection management. As a result, telecommunications companies are expanding their offerings to include IoT-related services and using the data to improve their products.

SAP S/4HANA Cloud ensures compliance with industry regulations and laws. Advanced monitoring tools enable telecommunications companies to track changes in the law and respond to them immediately. The system also allows them to generate compliance reports and conduct internal audits. Regular and automatic updates ensure compliance with the latest legal requirements.

Case study

In February 2017, the International Accounting Standards Board published a new International Financial Reporting Standard, “IFRS 16: Leasing”. The standard specifies the methods of presenting financial data, cash flows, fixed assets and their valuation. It also specifies which information has to be included in the financial statement. Polsat Group like other companies owning and leasing real estate properties was obliged to adjust their IT system to the new regulations.

We are at ease when it comes to our preparation for the new regulations concerning IFRS16 as Hicron is a partner we can rely on. We have been cooperating with Hicron as our provider of SAP solutions in the field of managing properties for many years. We have a very professional and involved in-house team and rigorously defined requirements and these are our solid pillars for our cooperation.

Piotr Paduszyński
Head of SAP Systems Department at Cyfrowy Polsat Capital Group

Hicron – your support in SAP S/4HANA implementation

Professionalism and individual approach
An experienced and trusted implementation partner can efficiently and quickly guide your organization through the process of implementing the advanced SAP S/4HANA cloud solution. Our company is committed to transparency in relationships with clients and offers a personalized approach to each project, taking into account industry specifics, current needs, and opportunities. Hicron’s main priorities are clear communication, high availability, and flexibility.
Experience at home and abroad
We have many years of international experience in implementing SAP solutions. The Hicron team has specialized knowledge that we are happy to share with our partners. We work with determination, commitment, and passion. We have cooperated with many renowned clients from various industries, operating not only in Poland, but also abroad.
Comprehensive support
Discover the possibilities of the SAP world with a trusted partner! Plan your system implementation to increase the efficiency of your company’s operations. Hicron offers comprehensive support in the implementation and use of the tool. Our team will adapt to your needs and facilitate the digital transformation of your company. Our competences are confirmed by numerous certificates such as PCoE (Partner Center of Expertise) and TISAX. Would you like to learn more about our offer? Feel free to contact us!

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