What Atlassian Intelligence?
The Australian vendor named its artificial intelligence-powered service package Atlassian Intelligence. Their models were developed with the support of OpenAI, the original artificial intelligence environment. All this to achieve the best possible quality of services and processes, but also the most secure and advanced software. Services in this area are designed to improve the work of teams, but also individual employees. A virtual assistant guides users through every step of their project work, including chats, to provide accurate answers to questions, solve problems more efficiently, and distribute and prioritize tasks appropriately.
How does Atlassian Intelligence work?
Atlassian’s artificial intelligence technology is delivered in the form of the virtual assistant mentioned above. It is available online 24 hours a day, 7 days a week, 365 days a year.
The vendor lists the following areas supported by Atlassian Intelligence:
Data management
Using the resources included in Atlassian tools like JIRA or Confluence, artificial intelligence helps locate, identify, and extract the required information. In such a case, the AI can also refer the user to the knowledge base to suggest ready-made solutions to problems or help develop a course of action.
Requests and service
The AI technology in JIRA allows you to locate specific service requests using non-technical, natural language. This facilitates the work of the specialists responsible for maintaining the systems, as well as the users themselves, who gain the ability to diagnose and identify complications or needs.
Generating detailed information
A user asking questions using natural language through the AI search engine can receive answers in the form of detailed information. The technology in the Atlassian tool searches the vendor’s systems and not only provides ready-made answers, but also allows you to ask additional, more complex questions to improve the search process. Thanks to Atlassian Intelligence, the user can create advanced queries that lead to highly accurate answers.
Project coordination and management
The artificial intelligence used by Atlassian systems and applications is also a great help to project teams. Both project managers and executives can get information about users involved in different works, their role in teams, the progress of individual work stages, the course of processes, and the rules adopted for individual activities. Atlassian AI can also support team chats, such as those used to communicate between two different departments. All of this is done through the virtual assistant.
Productivity management
This efficient way to create queries, search for answers and information, contact individual teams, and even learn using Atlassian Intelligence tools increases user productivity. They become more self-sufficient and can improve their skills with the support of the virtual assistant. Employees are able to complete their tasks faster and more efficiently. This has a positive impact on the efficiency of entire teams and, ultimately, the organization.
Intelligent support from proven tools – benefits, not risks!
Atlassian decided to add artificial intelligence to its trusted tools because it opens up a whole new world of possibilities for businesses. By harnessing its potential, projects can be completed faster and with higher quality. The solution helps consolidate the source of knowledge in one place and fully integrate the information available in Atlassian systems.
The advantages of the Atlassian Intellience tool are:
- faster individual and team work
- more effective Client support during maintenance
- developing the potential of teams
- better communication not only between teams, but also with contractors and Clients,
- ability to get information faster and expand knowledge with features such as jargon translation,
- more efficient communication to selected groups of recipients with the function of matching the tone to the recipients and support in their identification.
Using the potential of Atlassian Intelligence will allow enterprises to maintain their current development and innovation. Adapting business strategies to the changing reality has become more desirable than ever. Artificial intelligence is a tool that is becoming a standard, so instead of ignoring it, it is worth taking advantage of its revolutionary features. Proven tools from Atlassian combined with dynamically developing AI capabilities guarantee excellent quality of work for modern organizations.
Hicron – your best partner for Atlassian and SAP implementations
As a partner of Atlassian, we have a deep understanding of the functionality of the solutions they offer. We deliver the highest quality implementations for projects of all sizes, from the most remote to the most local. We also provide integration of these solutions with SAP ERP systems. Are you planning to implement Atlassian tools and connect them to your business infrastructure? Choose trusted experts in this field and contact Hicron consultants!
