Unlocking the user

Problem

How can I unlock my user in SAP?

Step-by-step guide

In the SU01 transaction:

1. Enter the name of the user you want to unlock in the User field.

2. Press the padlock icon .

In the window that will appear, confirm the action by pressing the open padlock:

1. Pressing a single padlock will unlock the user on a single system.

2. Pressing the Global padlock will unlock the user on all systems.

The user’s unlock will be confirmed by the information that will appear in the lower left corner of the screen:

Were you able to unlock your user account using our instructions? We hope you found them useful. However, if you are still having trouble regaining access, please contact us. A Hicron consultant will do their best to help you solve the problem. You can also benefit from their knowledge and experience in other issues related to SAP support and get answers to your questions.