SAP SuccessFactors – HR process automation and beyond

There is no doubt that SAP SuccessFactors helps save time by automating repetitive HR tasks, allowing employees to focus on more demanding activities. However, this is just the beginning – the system offers much more than just automation. Its implementation paves the way for profound transformation that incorporates best practices, market trends, the organization’s strategy, and the expectations of both employees and customers. Hicron supports this transformation process, enabling real changes in the operation of modern HR departments.

SAP SuccessFactors – HR process automation or transformation?

The goal of automation is to reduce manual work, which translates into higher employee efficiency. However, simply transferring existing processes to a new system is not enough. There is a growing need for transformation that enables the introduction of qualitative changes. This involves redesigning processes in line with best practices, modern management standards, and the organization’s strategy, supported by cohesive HR solutions.

What are these practices? According to Hicron experts, it is crucial to start by implementing changes in the processes that are most important to the company. Correctly identifying them is the first step toward effective transformation. Equally important is involving the IT department from the very beginning of the project. Hicron specialists also emphasize that process design should first and foremost address the needs of the organization. While the end-user experience is important, viewing processes through the lens of business strategy and the company’s development path delivers far greater benefits.

Which solutions does SAP SuccessFactors offer? Is it just about automation, or maybe transformation? HR in today’s world faces new challenges – it is no longer just about improving operational efficiency but also about focusing on the employee experience. SAP SuccessFactors enables the transformation of all key HR areas, increasing employee satisfaction and engagement while fostering a shift in workplace culture.

In many organizations, the IT budget covers expenses related to implementing HR solutions, which makes a shared understanding of the goal particularly important. HR must know what business owners need, while IT must understand why the change is being introduced and what value it brings to the organization, all while considering every technical aspect. The reverse trend is also becoming increasingly common: IT employees are joining HR teams to improve collaboration and better anchor HR processes in the technological context.

Beata Bartkiewicz

SAP SuccessFactors Team Leader, Hicron

Implementing SAP SuccessFactors with the support of Hicron experts is not only a path to digitalization but also to the modernization and simplification of company operations. The process involves automation, but its outcomes go far beyond simply saving time.

SAP SuccessFactors – HR reimagined

A generational shift is taking place before our eyes, bringing new employee expectations toward organizations. Modern companies have no choice but to adapt to the new reality. Fortunately, they can rely on modern solutions such as SAP SuccessFactors.

How does it work in practice? Take employee offboarding as an example. This process often consumes a lot of time, tends to be chaotic, and is prone to errors. Proper configuration of SAP SuccessFactors, however, can significantly improve its efficiency. Offboarding becomes automated and begins immediately after the decision to terminate employment is made. The triggered workflow enables instant verification of outstanding leave days, generates tasks for the HR and payroll system, and sends notifications to the employee, such as a link to an offboarding survey. No more clearance forms circulating in the company! SAP SuccessFactors enables centralized management of the entire process, which ends with an automatic report sent to the supervisor. In this case, the automation of HR processes goes hand in hand with a new model of communication and a shift in workplace culture. This not only streamlines processes but also enhances the employee experience.

When is the right time to start a transformation with SAP SuccessFactors? There is no reason to wait. According to Hicron’s approach, changes should first be introduced where the need is greatest. This way, the first results become visible quickly, and support for further initiatives grows. Subsequent HR areas are then included in the transformation, with its pace adjusted to the company’s needs and capabilities.

It is worth emphasizing that what is referred to as “HR solutions” actually affects all employees. HR transformation is a change implemented at every level of the organization, impacting the entire company. Its starting point should stem from real challenges. This approach is not only rational but also effective – it allows organizations to achieve visible results quickly and build internal support for further changes. Many companies look for so-called quick wins – early successes that convince both employees and management that implementing SAP SuccessFactors was the right decision.

Beata Bartkiewicz

SAP SuccessFactors Team Leader, Hicron

SAP SuccessFactors – which features support automation?

HR process automation is supported by the following SAP SuccessFactors features:

intelligent recommendations,
roles and permissions,
alerts and notifications,
workflow and business rules,
reports and analytics,
integrations – both internal and with external systems.

Which processes can be automated with SAP SuccessFactors? After implementing the solution, HR process automation can cover the area of recruitment – from posting job offers and communicating with candidates to assigning them to the appropriate stages. In onboarding, it facilitates account and access creation through integrations, launching training programs, checklists, and automated tasks for HR, IT, and managers.

HR process automation with SAP SuccessFactors also applies to goal and performance management. The tool enables automatic assignment of assessment cycles, generation of reminders, alerts, and progress reports. In the area of training, it handles reminders about certificate expiration dates and automatically assigns training based on role or performance assessment. The implementation of SAP SuccessFactors can also support personnel changes by providing approval workflows, automatic data updates, and document generation.

sap successfactors hr

SAP SuccessFactors – HR process automation and digital transformation with Hicron

The Hicron team takes a comprehensive approach, going beyond merely implementing new technology. The first step in collaborating with a company embarking on digital transformation is an in-depth pre-implementation analysis. What matters is not only extensive expertise in advanced solutions but also an understanding of the business and operational context. All this is aimed at fully leveraging the system’s potential and maximizing the value of its implementation.

When working with Hicron, you should not expect a simple replication of existing decision-making paths or the transfer of Excel spreadsheets into the new system. In this case, HR process automation is used to design intuitive, tailored, and integrated solutions that can be measured and further developed. Thanks to the thoughtful approach of our experts, HR transformation concludes with the implementation of a system perfectly aligned with the organization, which truly changes the way our clients operate.

The Hicron team consists of experienced consultants, many of whom have worked on the client side. They therefore understand not only the systems but also the business and operational context. We do not act solely as implementers – we provide consulting, ask questions, and work together with the client to design solutions that are optimal both from a user perspective and in terms of effective system deployment.

Krzysztof Przybył

SAP Senior SuccessFactors Integration Consultant, Hicron

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