SAP upgrade, SAP application support, SAP maintenance
preventing the interruption of smooth operations within the system.
Due to the large scale of operations and future prospective market expansion plans, the company faced the need for a stable technological base, including a fail-safe IT system. Thus the decision to upgrade SAP and to outsource the maintenance service of its IT systems was made. KPPD Szczecinek has chosen Hicron as its business partner.
01 Case study
We have successfully supported the maintenance of the SAP system in KPPD Szczecinek for the last few years. The faultless operation of the system, and successful upgrade and migration activities are only some indicators of the quality of our work.
Scope of cooperation
- SAP upgrade – update of the SAP ERP system version to ECC 6.06, update of the data warehouse (SAP Business Warehouse – SAP BW) version to 7.31.
- regular updates
- application maintenance, BASIS and SAP Maintenance service takeover
- maintenance service in faulty source code related problems
One of the goals of the project was to improve operational activities of the company, speed up transactions and reporting. SAP upgrade at KPPD Szczecinek helped to achieve this goal and guaranteed seamless and fault-free system operations.