State-of-the-art ERP (Enterprise Resource Planning) systems are used to manage the company’s resources. They support and optimise particular operating areas such as financial settlement, real property management, and production planning and coordination. Skilfully integrated system modules responsible for given sectors provide a robust technological basis for the company’s operations.
The implementation of the system starts with an in-depth audit covering the condition of the existing IT infrastructure, the current needs of the enterprise and plans for the future. Modern IT solutions are tailored to specific types of companies. After successful implementation, the IT environment becomes an effective tool for efficient management.
A team of qualified consultants is responsible for implementation. Following completion of the project, this team says goodbye and makes its exit, while the support team takes over. The support employees are indeed special-task people: they are responsible for maintaining and developing IT solutions functioning within the company, which is a big challenge. Although the term ‘support’ is associated first of all with repairs, it has a wider meaning in reference to SAP systems.