Drive vehicle sales and distribution excellence with SAP and digital solutions

Achieve a seamless, customer-centric vehicle sales and distribution model with enhanced operational efficiency, brand loyalty, and adaptability to market demands.
Drive vehicle sales and distribution excellence with SAP and digital solutions

The automotive landscape is evolving rapidly, demanding innovative solutions to meet modern customer expectations. National sales companies, importers, and distributors face growing pressure to streamline operations, enhance customer satisfaction, and adapt to new sales paradigms like subscription services and personalized engagement. 

At the heart of success lies the ability to balance operational efficiency with customer centricity. Our solutions, powered by SAP, are designed to help you achieve this balance. 

Hicron empowers you to overcome challenges. We understand the hurdles you face: 

Fragmented sales and supply chain processes hinder efficiency. 
Customer engagement feels disjointed across multiple touchpoints. 
The lack of a unified customer view leads to missed opportunities.
Inefficiencies in communication and real-time data access, hindering collaboration with dealers across the value chain. 

Adding to these, evolving customer preferences and outdated platforms strain your ability to stay competitive. However, with the right tools and strategy, these challenges can be transformed into opportunities for growth, driving increased revenue while enhancing customer satisfaction and operational efficiency. 

 

Hicron – Your Trusted Partner for Automotive Innovation

At Hicron, we bring deep industry expertise in the automotive sector, paired with proven SAP solutions designed specifically for the industry. From streamlining sales and aftersales processes to optimizing inventory management, our solutions are tailored to meet the unique needs of automotive businesses.  

As a trusted partner, we combine a comprehensive understanding of automotive challenges with the capability to deliver innovative solutions that drive real business outcomes.  

From optimizing inventory management to enhancing customer engagement, we empower your business to:  

 

Increase vehicle sales efficiency
to ensure faster and smoother processes.
Ensure inventory accuracy
and streamline supply chain operations.
through the Hicron Dealer Portal, offering seamless access to critical information and improving communication across the value chain for better decision-making.
Deliver personalized sales and aftersales experiences
to enhance customer loyalty.
for context-driven customer engagement and process optimization.
creating synergies across markets and driving operational excellence.

Success is the result of our collaboration, where we work alongside you to turn these possibilities into reality. Picture your business thriving with: 

Agile, customer-focused sales models
Improved revenue and market share through better customer relationships
Reduced operational costs with streamlined processes and inventory management
Enhanced dealer collaboration enabling more efficient operations

Delaying action could risk falling behind competitors and losing your competitive edge in the rapidly evolving automotive market. With our support, you’re equipped to thrive. 

We are dedicated to supporting automotive companies like yours, including:

  • Passenger Cars
  • Commercial Vehicles: trucks, trailers, and tippers
  • Buses and Coaches
  • Construction Vehicles
  • Agricultural Vehicles
  • Special Vehicles: fire trucks, ambulances, garbage trucks
  • Motorcycles and scooters
  • Camping trailers and camper vans

Core Areas of Vehicle Sales and Distribution

To help you achieve these benefits, we offer tailored solutions in key areas of your business. Explore how we can support your success in: 

Optimizing vehicle sales and inventory management with SAP VMS

The dynamic nature of automotive sales requires tools that not only manage the complexities of vehicle inventory but also streamline sales processes across multiple markets. For importers, national sales companies, and dealers, SAP Vehicle Management System (VMS) serves as a cornerstone for achieving operational excellence. 

 

Efficiency in Sales Processes

SAP VMS simplifies and enhances vehicle sales by providing a centralized platform for managing the entire vehicle lifecycle. From order creation to delivery, VMS ensures that every step is visible, efficient, and aligned with customer demands. This reduces bottlenecks and ensures quicker turnarounds, keeping your operations agile. 

 

Precision in Inventory Management

Managing inventory effectively is critical in avoiding overstocking or stockouts, both of which can significantly impact profitability. SAP VMS enables: 

  • Real-time visibility into stock levels, order statuses, and delivery timelines. 
  • Optimized inventory turnover, ensuring that vehicles move efficiently through the supply chain. 
  • Data-driven insights to support better forecasting and decision-making, aligning inventory with market demand. 

Tailored for Automotive Businesses

Whether you’re an importer coordinating with international suppliers or a dealer managing local distribution, SAP VMS adapts to your needs. Key benefits include: 

 

  • Seamless integration with SAP tools for warranty management (WTY) and customer engagement platforms. 
  • Support for multi-channel sales, enabling businesses to adapt to diverse sales strategies, including online and subscription models. 
  • Enhanced collaboration across the supply chain, ensuring transparency from factory to customer. 

 

The Road to Success with SAP VMS

Our customers using SAP VMS have reported streamlined operations, improved customer satisfaction, and increased profitability. By leveraging its robust capabilities, you also can transform your challenges in vehicle sales and inventory into competitive advantages. 

Transforming Vehicle Sales

Comprehensive vehicle marketplace – driving collaboration and efficiency 

Transforming Vehicle Sales: Elevating Online Sales Platforms to Enhance Customer Experiences and Streamline Internal Processes

In today’s competitive automotive market, success hinges on delivering seamless, personalized experiences while simultaneously optimizing internal operations. Customers demand individualized interactions at every touchpoint, from exploring vehicles to post-purchase services. At the same time, businesses must address inefficiencies in their processes to stay agile and competitive.

 

Online Vehicle Sales: Personalization Meets Operational Excellence

A robust online vehicle marketplace isn’t just about improving customer experience—it’s a powerful tool for streamlining internal workflows. It enables easy searches, online orders, and stock management, integrating features like booking with deposits, trade-in options, and financing applications.

Internal web applications can also simplify the complex planning and distribution of vehicles, ensuring efficient collaboration between importers and sales teams.

 

Expanding into the used car market offers significant opportunities

Online sales platforms support both new and used car sales, providing critical value in times of crisis when new car sales may decline, especially during times of crisis when new car sales may decline. With digital tools, businesses can effectively tap into this market, maintaining sales momentum and delivering value to their customers.

 

The solutions we deliver, empower automotive businesses to meet these dual demands effectively. By integrating comprehensive vehicle marketplaces and internal planning tools, companies can unlock efficiencies, enhance decision-making, and foster stronger relationships with both customers and dealers.

 

By leveraging such solutions automotive businesses can achieve the perfect balance: delivering exceptional customer experiences while driving internal operational excellence.

 

Personalized Customer Engagement: Tailored offers, dynamic profiling, and subscription-based services to boost loyalty.

 

As the automotive industry evolves, customers expect personalized and seamless experiences at every touchpoint, from exploring options to post-purchase services. The Hicron Sales Platform empowers automotive businesses to meet these demands by delivering individualized interactions and building stronger customer relationships.

Enabling seamless collaboration and superior operations with Hicron Dealer Portal

Effective collaboration between importers, distributors, and dealers is essential for optimizing business operations and staying competitive. The Hicron Dealer Portal facilitates this collaboration by providing real-time access to critical information, fostering seamless communication, and driving operational efficiency across the value chain.

 

Seamless Integration for Streamlined Operations

The Hicron Dealer Portal centralizes access to vital data such as vehicle availability, order status, and stock levels, enabling dealers to make informed decisions quickly. By eliminating inefficiencies and reducing errors, the portal ensures smooth operations at every stage of the sales process.

 

Transforming Dealer Relationships

By improving access to key information and streamlining communication, the Hicron Dealer Portal enhances the relationship between dealers and the central system. This fosters a more responsive, proactive partnership, allowing importers and distributors to better support their dealers and increase overall business effectiveness.

 

Driving Operational Excellence

The portal doesn’t just enhance dealer relationships—it drives operational excellence by integrating seamlessly with internal systems like SAP. This ensures smooth data flow, improving areas such as inventory management, sales order processing, and aftersales service, resulting in faster response times and improved efficiency.

 

Supporting a Global, Scalable Network

Whether you’re managing a single market or a global network of dealers, the Hicron Dealer Portal supports scalability. Its centralized platform allows businesses to ensure consistency, adapt to local market needs, and create efficiencies at every level of operation.

 

By leveraging the Hicron Dealer Portal, automotive businesses gain a powerful tool to optimize dealer collaboration, improve sales processes, and drive operational excellence, ensuring your business stays competitive in the evolving automotive market.

Customer Success Story

Marketplace platform for dealers

The project main objective was to offer to end customers and dealers a digital solution (marketplace) where authorized dealers publish an offer of cars that are available for sale. The digital sales platform enables gathering and tracking of the whole sales lead lifecycle.

During the last 2 years of our cooperation with our Client, we launched a global marketplace platform on the US market. Before the launch, in depth analysis of business and customers’ needs and specificity of the market were performed to localize the platform on the US market. The platform, thanks to a constant and agile approach to development, and enabling online car booking, built-in financial calculators and an offer of related products, becomes an important support for the traditional sales channel in lead generation and sales operations to our Client.

Alicja SÅ‚oma
Project Manager

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A TRUSTED SAP PARTNER TO STREAMLINE YOUR BUSINESS PROCESSES

We are frequently chosen for a business partner by companies who discover difficulties not only with their SAP environment but also by those, who wish to improve their business processes. Contact us, explain your business challenge and let us help you just as we did it hundreds of times before.

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