Technical Advisor for RISE with SAP

Service description

At Hicron, we understand the importance of the implementation team when introducing new technologies. Many companies do not have a group of appropriately specialized employees who are properly prepared to work on this type of projects. Training employees to perform these tasks can be costly and time-consuming, and can even cause a serious strain on teams and delays in the implementation of critical projects.

That is why we at Hicron have created a tailor-made service for small, medium, and large enterprises to ensure the proper implementation of RISE with SAP. Our Technical Advisor for RISE with SAP package can prepare any company for the implementation of this type of systems.

To whom is the solution dedicated?

Services under the Technical Advisor for RISE with SAP package are designed for any company planning to implement any RISE with SAP technology. Regardless of your previous experience with SAP systems, we guarantee the highest quality support. Our offer also includes cooperation with other implementation partners to ensure the best possible implementation results for our Clients.

Technical Advisor for RISE with SAP provides support to teams that need advice and enhancement of their skills in the following areas:

• developing a strategy to optimize implementation time and costs,
• building infrastructure in a hybrid model, i.e. integration,
• cloud products (BTP),
• managing contracts/subscriptions with SAP and determining their content.

Scope of advisor support within Technical Advisor for RISE with SAP

The role of the Technical Advisor within the Hicron service package is to serve as a professional and qualified advisor focused on optimal implementation results. In the project, they also become architects of solutions designed in accordance with the company’s needs. The goal of this undertaking is not only to improve the implementation of RISE with SAP, but also the company’s business strategy.

Technical Advisor for RISE with SAP covers the following areas:

• responsibility for implementing security/logon services both on local infrastructure and in the cloud,
• maintaining contact between the Client and the SAP dCEM team, the SAP cloud architect, and the PCE team,
• developing a new technical implementation concept, based on agreed decisions from the concept phase,
• advisory in all phases of the SAP Activate methodology,
• responsibility for delivering the technical part of the implementation based on the agreed technical concept,
• advice on replacing current local services with the latest ones within the BTP technological platform,
• technical integration expertise for private to public cloud configurations,
• maintaining contact with third-party companies for the purpose of implementing their solutions,
• serving as a technical expert for third party companies for the purpose of implementing their solutions according to agreed-upon principles,
• ensuring the comfort of cooperation by visiting the Client’s premises under convenient conditions,
• selecting and ordering appropriate service requests from the catalog of roles and responsibilities,
• solving network problems,
• solving technological problems,
• ensuring monitoring of the health of SAP Cloud ALM technology,
• ensuring task monitoring and automation based on SAP Cloud ALM technology.