Implementation is not everything. An important aspect of SAP system maintenance is an permanent adjustment of the solution to users’ needs and changes in business. Here, the application support (SAP AMS) of Hicron proves incredibly important, because it develops software and helps on a daily basis. Without SAP AMS:
- users’ queries connected to using SAP system and exceeding the SAP Maintenance area would go unaddressed,
- use of the system would be limited due to users’ fear and lack of knowledge (therefore, an essential part of SAP AMS are trainings and instructions prepared by consultants upon customer request),
- smaller but urgent development works would only be possible if an additional contract for each order was signed.
At Hicron, we regularly help in solving everyday problems related to work. We support system performance and react to users’ needs in the Automotive area, while also conducting smaller projects within a predetermined budget. Our knowledge from the Automotive area and experience allow us to implement optimizations which have an immediate effect. Learn more about the SAP support that we offer.