Business process automation – what is it?
Too many repetitive tasks can be overwhelming. Automation of company processes saves time and improves team workflow. It is nothing more than the use of modern IT systems to increase the efficiency of process management in the organization. The result is the elimination or reduction of manual labor.
BPA can apply to various sectors of company operations, such as marketing, accounting, sales, customer relations, and data analysis. Accounting automation includes, among other things, invoice processing, settlement processes, or comparison of business partner data with the taxpayer white list. Sales process automation, in turn, can relieve employees of tasks related to creating documents, synchronizing pricing and warehouse stocks, and generating messages to customers. You can also automate processes for handling correspondence, payments, company procurement, order fulfillment, data recovery, debt collection, and more.
Automation of processes in a company – a way to save money
There are many benefits associated with automating business processes in an organization. One of the most important is reducing costs, which in turn increases profits. Replacing manual labor with BPA is undoubtedly a cost-effective step. It allows employees to focus on more creative and challenging activities while letting modern technology take care of repetitive, tedious tasks. BPA saves their valuable time and improves efficiency.
Automating accounting, sales, and marketing processes is a way to reduce the cost of simple tasks and increase productivity. Using advanced business transformation tools also reduces errors, improves team communication, and standardizes processes.
Automation of business processes – available solutions
Business process automation is enabled by SAP software, which, in the latest version of S/4HANA, provides a range of capabilities to make it fast and effective. The solution uses – among other things – artificial intelligence (AI) to conduct basic conversations with customers, provide technical support, answer repetitive questions, and route complex issues to employees.
The AI model can also be used, for example, to analyze data and produce approximate results that employees only check and verify, saving time and reducing errors. Artificial intelligence can read information from received emails, fill in specific templates, and process them further into the database without the need for human intervention or manual table entries. It is also useful for analyzing large amounts of data more quickly and ensures greater objectivity of the conclusions drawn.
SAP S/4HANA also enables the use of the SAP Build Process Automation model to automate processes with little code knowledge. Its easy-to-use interface allows for drag-and-drop implementation, resulting in faster deployment of automation without the need for technical skills or extensive resources.
To learn more about the benefits of implementing cloud ERP in your company and ways of optimizing your processes with the use of automation, contact a Hicron consultant who will help you choose a solution tailored to your company’s individual needs.